Get in Touch
Have questions about NestliCare? We're here to help.
In-App Support
Reach out directly from the NestliCare app. Open Messages → NestliCare Support to send us a message.
Hours
Monday to Friday
9:00 AM to 6:00 PM EST
Excluding major US holidays.
Frequently Asked Questions
How much does NestliCare cost?
NestliCare is free for daycare providers and parents. The only cost is a standard online-payment convenience fee (2.9% + $0.50 on cards, 1% capped at $6 on bank transfers), the same kind every payment processor charges anywhere online. By default the parent covers it at checkout, the same way they pay a service fee on most online checkouts. If you don't collect payments through NestliCare, the platform is genuinely $0.
How do parents get an account?
Parents don't sign up on their own. Daycare administrators create parent accounts and invite them to the platform. Parents will receive an email with instructions to set up their password and download the app.
Is my child's data safe?
Yes. We use industry-standard encryption, role-based access controls, and secure cloud infrastructure. Only authorized parents and staff within your daycare organization can see your child's information. Read our Privacy Policy for details.
Can I use NestliCare for multiple centers?
Yes. NestliCare supports multi-center organizations. You can manage rooms, staff, children, and billing across all your locations from a single dashboard.
How do I get started?
Search for your daycare on nestlicare.com and claim it. Once you verify ownership, your account is created automatically and you can start managing your center: invite staff, enroll children, and invite parents.